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Steve Hill Associates LLP
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ISO 9001, ISO 14001, OHSAS 18001 Testimonials
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Signpost Care Services used Steve Hill Associates to achieve ISO 9001 certification. Steve
helped us to create a company operations manual which provides an invaluable framework for ensuring our systems remain
current, streamlined and effective. In order to meet the needs of the vulnerable individuals we serve, our service needs to
be responsive, flexible and adaptable. We were impressed with the speed that Steve understood the remit and needs of Signpost
and his ability to transfer his knowledge of ISO onto a care setting. Steve is professional, pro-active and personable
and we have no hesitation in recommending his work.
Marie Tucker, Signpost
Care Services, Devon. www.signpostchildrensservices.co.uk
SHA provided us with the framework and direction to achieve OHSAS 18001 accreditation in
three months. Steve's insightful systematic approach enabled us to organise existing processes into a robust, user-friendly,
compliant Management System. The true extent of his expertise became clear during the initial assessments, where the SHA format
impressed BSI's auditors resulting in recommendations of best practice. Steve continues to work with us and his input
is highly valued by all at Coastline Surveys.
Allison Jacks, Business Development Manager,
Coastline Surveys Ltd, Cornwall. www.coastlinesurveys.co.uk
We had a very short time to renew our IS0 9001 and I decided that we should take the opportunity to start again
with both the ISO 9001 manual, and the way we filed the manual going from paper to electronic. Steve Hill effectively started
from scratch, wrote the manual in a very short time to reflect our working practices, and carried out an audit to prepare
us for the certification assessment. From our first meeting with Steve to our successful certification took just 6 weeks from
start to finish. Steve Hill was very pro-active and user-friendly, hard working and concise.
Dominic O. May, Director, Berthon Boat
Company Ltd, Hants. www.berthon.co.uk
We are a sub-contract waterjet cutting specialist based in Lyme Regis who required ISO 9001:2008
certification. Having experienced quality management systems in the past we were keen that ours was kept as simple as possible
with the minimum of paperwork. With the help of Steve Hill Associates our objectives were achieved quickly
and effectively. We were kept involved throughout the process and in just a few months our system was set
up, implemented, assessed and passed at the first attempt. We were very impressed with Steve’s knowledge, approach and
professionalism throughout the project and we were delighted with the end result. The system is already proving to be an effective
tool in helping us run our business on a day to day basis. We will continue to work with Steve who will be back from time
to time to help with our internal audits and to provide ongoing support and advice as required.
Phil Davis, Managing Director, Precision Waterjet Ltd, Dorset, www.precisionwaterjet.co.uk
MJB Precision Engineering Ltd used Steve Hill Associates
to help with the preparation of our ISO 9001:2008 quality system. Steve’s professional but down to earth
approach ensured that we were fully involved in setting up the procedures and practices. We now have a quality management
system that not only reflects what we do but also contributes to the effective running of our business. We passed our assessment with BSI QA at the first attempt with the assessor commenting
very positively on how well the system had been set up and implemented. We have retained Steve to carry out our internal
audits.
Mark Bevan, Managing Director, MJB Precision
Engineering Ltd, Dorset, www.mjbprecision.co.uk
We asked Steve in July 2009 to help us set up our ISO 9001:2008 quality management system, after searching for a
consultant with a pragmatic and down-to-earth approach. The whole process ran very smoothly and integrated
easily with our existing working practices. Steve helped us to only introduce additional steps where these would add value
to our operations and business. As a result, we now have a system that is designed to support our business
objectives and to help us achieve them. We were awarded our ISO 9001 certificate in
December 2009 and already this qualification has benefited us. We have retained Steve to provide ongoing
support including performing our internal quality audits.
David
Errock, Director, Wave Science Technology Ltd, London www.wavesciencetechnology.co.uk Steve helped our company achieve ISO 9001:2000 accreditation
which we passed at the first attempt. The quality management system designed by Steve was complimented
by our certification body auditor who like us found it to be well thought through, easy to follow and sympathetic to our operations.
Having worked in senior management in large corporations previously, it was clear that the quality of documentation and sheer
professionalism brought to the table by Steve, in terms of his technical ability and people skills were second to none. Steve’s
pro-active down to earth approach and willingness to help and advise on a professional level at all stages ensured that achieving
accreditation for our company was as painless as possible. As a result our QMS has become a valuable management tool that
continues to support our business as it grows. Steve provides ongoing support including internal audits
and we would have absolutely no hesitation in recommending him – in fact we would strongly recommend Steve to others
who are looking for a down to earth, pragmatic approach to their quality management requirements. Steve Hill is somebody who
is infinitely capable of guiding and assisting a company through the accreditation process, easily and sympathetically, first
time, and I am sure no doubt, every time.
Gareth Pezzack, Director, Tiger Fire and Security,
Cardiff
Steve
has worked with us since 1998 helping us set up our ISO 9001:1994 quality management system and then subsequently converting
it to ISO 9001:2000 and the ISO 9001:2008. He carries out six-monthly internal audits to ensure our system remains compliant
and provides additional support when processes / documentation changes are required. The system that Steve has set up for
us has proved invaluable over the years. It clearly sets out what we need to do without being complicated
and generates the data that helps us understand and improve our performance. There is no doubt that without
our quality management system and Steve’s support we would not have worked so efficiently over the last ten years. David Prevett, Managing Director, Capricorn Laboratory Equipment Ltd, Hampshire, www.capricorn-labs.co.uk We first used
Steve in 2004 when we decided Exchange Supplies needed management systems that met the requirements of ISO 9001:2000.
Steve skilfully guided us through the process by reviewing our working practices and suggesting improvements and then
creating the documentation. He clearly knew his stuff but just as importantly he was very practical, patient
and approachable. This helped enormously when working with staff at all levels and ensured their involvement and commitment.
The management system passed first time and the Certification Body auditor commented that the system was one of the
best he’d audited. This comment has been repeated numerous times by different auditors (ISO 9001,
ISO 14001 and MHRA) who have audited our system over the years. Since implementing ISO 9001:2000 Steve
has helped us set up and integrate our Good Distributer Practice processes and procedures , our ISO 14001:2004 management
system and more recently ensure our system met the requirements of ISO 9001:2008. All systems passed with
flying colours. Steve continues to provide regular ongoing support in the form of internal audits, document
updates and continuing development of the management system. We would definitely recommend Steve to any
firm looking for an experienced, practical, conscientious consultant who knows how to get the job done well. Nick Wilson, Development
Manager, Exchange Supplies Ltd, Dorset, www.exchangesupplies.org
We used Steve Hill Associates to help our company convert its QMS to meet the requirements of ISO 9001:2000. In doing
so a lot of bureaucracy and unnecessary tasks were removed from the system and procedures and policies were simplified making
the QMS far more workable. Since then we have retained Steve's services for internal audits and QMS updating. His
efforts have ensured our QMS keeps pace as the business evolves and that certification body surveillance visits pass without
concern. We would recommend him to other companies without question.
Shaun Sheppard, Managing Director, Otto Kampf
Ltd, Dorset, www.ottokampf.co.uk
We
have used Steve Hill Associates since 1998 to initially help prepare our ISO 9001 quality management system and since then
to provide us with support such as internal audits and quality management system upgrades e.g. ISO 9001:2000, ISO 9001:2008.
Steve’s commonsense, down to earth style has made him very easy to work with over the years. His extensive knowledge
and experience has ensured our quality management system benefits our business whilst being straightforward and uncomplicated.
We would not hesitate to recommend him to other companies looking for someone to provide his type of service.
Jeanette Mirto, Operations Manager,
Gordon Morris Ltd, Somerset, www.Gordonmorris.co.uk
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