MJB Precision Engineering Ltd used Steve Hill Associates to assist
with the preparation of our ISO 9001:2008 quality system. Steve’s professional but down to earth approach ensured
that we were fully involved in setting up the procedures and practices. We now have a quality management system that
not only reflects what we do but also contributes to the effective running of our business. We passed our assessment with BSI QA at the first attempt with the assessor commenting very positively
on how well the system had been set up and implemented. We have retained Steve to carry out our internal audits.
Mark Bevan, Managing Director, MJB Precision Engineering Ltd, Dorset, www.mjbprecision.co.uk
We asked Steve in July
2009 to help us set up our ISO 9001:2008 quality management system, after searching for a consultant with a pragmatic and
down-to-earth approach. The whole process ran very smoothly and integrated easily with our existing working
practices. Steve helped us to only introduce additional steps where these would add value to our operations and business.
As a result, we now have a system that is designed to support our business objectives and to help us achieve
them. We were awarded our ISO 9001 certificate in December 2009 and already this qualification
has benefited us. We have retained Steve to provide ongoing support including performing our internal quality
audits.
David Errock, Director, Wave Science Technology Ltd, London www.wavesciencetechnology.co.uk Steve helped our company achieve ISO 9001:2000 accreditation
which we passed at the first attempt. The quality management system designed by Steve was complimented
by our certification body auditor who like us found it to be well thought through, easy to follow and sympathetic to our operations.
Having worked in senior management in large corporations previously, it was clear that the quality of documentation and sheer
professionalism brought to the table by Steve, in terms of his technical ability and people skills were second to none. Steve’s
pro-active down to earth approach and willingness to help and advise on a professional level at all stages ensured that achieving
accreditation for our company was as painless as possible. As a result our QMS has become a valuable management tool that
continues to support our business as it grows. Steve provides ongoing support including internal audits
and we would have absolutely no hesitation in recommending him – in fact we would strongly recommend Steve to others
who are looking for a down to earth, pragmatic approach to their quality management requirements. Steve Hill is somebody who
is infinitely capable of guiding and assisting a company through the accreditation process, easily and sympathetically, first
time, and I am sure no doubt, every time.
Gareth Pezzack, Director, Tiger Fire and Security,
Cardiff
Steve
has worked with us since 1998 helping us set up our ISO 9001:1994 quality management system and then subsequently converting
it to ISO 9001:2000 and the ISO 9001:2008. He carries out six-monthly internal audits to ensure our system remains compliant
and provides additional support when processes / documentation changes are required. The system that Steve has set up for
us has proved invaluable over the years. It clearly sets out what we need to do without being complicated
and generates the data that helps us understand and improve our performance. There is no doubt that without
our quality management system and Steve’s support we would not have worked so efficiently over the last ten years. David Prevett, Managing Director, Capricorn Laboratory Equipment Ltd, Hampshire, www.capricorn-labs.co.uk We first used
Steve in 2004 when we decided Exchange Supplies needed management systems that met the requirements of ISO 9001:2000.
Steve skilfully guided us through the process by reviewing our working practices and suggesting improvements and then
creating the documentation. He clearly knew his stuff but just as importantly he was very practical, patient
and approachable. This helped enormously when working with staff at all levels and ensured their involvement and commitment.
The management system passed first time and the Certification Body auditor commented that the system was one of the
best he’d audited. This comment has been repeated numerous times by different auditors (ISO 9001,
ISO 14001 and MHRA) who have audited our system over the years. Since implementing ISO 9001:2000 Steve
has helped us set up and integrate our Good Distributer Practice processes and procedures , our ISO 14001:2004 management
system and more recently ensure our system met the requirements of ISO 9001:2008. All systems passed with
flying colours. Steve continues to provide regular ongoing support in the form of internal audits, document
updates and continuing development of the management system. We would definitely recommend Steve to any
firm looking for an experienced, practical, conscientious consultant who knows how to get the job done well. Nick Wilson, Development
Manager, Exchange Supplies Ltd, Dorset, www.exchangesupplies.org
We used Steve Hill Associates to help our company convert its QMS to meet the requirements
of ISO 9001:2000. In doing so a lot of bureaucracy and unnecessary tasks were removed from the system and procedures and policies
were simplified making the QMS far more workable. Since then we have retained Steve's services for internal audits and
QMS updating. His efforts have ensured our QMS keeps pace as the business evolves and that certification body surveillance
visits pass without concern. We would recommend him to other companies without question.
Shaun Sheppard, Managing Director, Otto Kampf
Ltd, Dorset, www.ottokampf.co.uk
We have used Steve Hill Associates since 1998 to initially prepare our ISO 9001 quality management system and
since then to provide us with support such as internal audits and quality management system upgrades e.g. ISO 9001:2000, ISO
9001:2008. Steve’s commonsense, down to earth style has made him very easy to work with over the
years. His extensive knowledge and experience has ensured our quality management system benefits our business whilst being
straightforward and uncomplicated. We would not hesitate to recommend him to other companies looking
for someone to provide his type of service.
Jeanette Mirto, Operations Manager, Gordon Morris Ltd, Somerset, www.Gordonmorris.co.uk |
|
